Privacy Policy

Your Privacy Matters

At AquaTrek Pasadena Pool Service, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or visit our website.

Information We Collect

When you request a quote or schedule service, we collect information necessary to serve you, including:

• Your name, address, and contact information
• Property details related to your pool
• Service history and preferences
• Payment information for billing purposes

How We Use Your Information

We use your information to provide and improve our pool cleaning services. This includes scheduling appointments, communicating about your service, processing payments, and sending important updates about your pool care. We may also use your contact information to share special offers or maintenance tips, but you can opt out of these communications at any time.

Information Sharing

We do not sell your personal information to third parties. We may share your information only when necessary to provide our services, such as with payment processors or insurance providers. We may also share information if required by law or to protect our rights and safety.

Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. This includes secure storage systems and encrypted payment processing. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Cookies and Website Data

Our website may use cookies to improve your browsing experience and analyze site traffic. Cookies are small files stored on your device that help us understand how you use our site. You can control cookie settings through your browser preferences.

Your Rights

You have the right to access, correct, or delete your personal information. If you want to review what information we have about you or request changes, just give us a call at (626) 345-7770 or email us at info@pasadenapoolcare.com. We will respond to your request promptly.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page with a new "Last Updated" date. Your continued use of our services means you accept any changes.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, reach out to us: